Noticeboard

Try the New NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.  

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use www.patientaccess.com you can continue to use it. You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp
 
Out of area registration scheme
The out of area registration scheme launched by the government is voluntary and this practice has chosen to participate in this scheme. This means we are  able to register patients living outside our catchment area, however this is discretionary and may not be appropriate for all patients. Please speak to one of our receptionists for more information

Friends and Family https://www.mysurgeryoffice.co.uk/FriendsAndFamily/Surveys/TakeOurSurvey?surveyId=14110 feb 2020

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We at Ilford Lane Surgery aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses. With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

 

Join in: We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after with the practice is available for anyone who lives within the practice boundary. 

Registering: Is easy with online forms also available and appointment slots to suit most patients’ timetables. You’ll enjoy a confidential service in comfortable surroundings from a helpful and dedicated team.

COVID-19 (Coronavirus) Information

Please do not come to the surgery - please call us or message online instead - regardless of whether you have symptoms or not.

Due to the ongoing COVID-19 (Coronavirus) situation we have changed how we deliver appointments. We are now no longer offering face to face appointments unless a patient has been triaged first by a clinician either by phone or online econsult as above. The majority of issues can be dealt with by phone but if you need to be seen our clinicians will organise this. We have also had to stop some routine services at this difficult time. 

Supplying face mask exemption letters to patients

Practices are reporting increases in requests from patients for letters of exemption to wearing face masks in various public settings. The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning them (eg bus driver).

Practices are therefore not required to provide letters of support for those who fall under the list of exemptions, or to those who do not fall under the list of exemptions

FLU Injections

We will be offering the flu injection from the Week beginning 18th September 2020.

 Jo's Cervical Cancer Trust

https://www.jostrust.org.uk/information/cervical-screening

Helpline 0808 802 8000

Need to see a GP in the evening or at the weekend?

You can now book an appointment for urgent conditions usually managed by GP's during the evening and weekend by directly calling 020 3770 1888. The appointments line is open 2-9pm Mon - Fri and 9am -6pm Saturday, Sunday and bank holidays (Outside of the hours please call 111)These clinics are NOT a walk in system and are NOT for on-going chronic problems e.g heart disease, diabetes etc. You will be seen by either a GP or nurse practitioner by appointment only. The nearest surgery hosting this service is at Newbury Group Practice (40 Perrymans Farm Road Ilford IG2 7LE). . There other two Redbridge Centres are FullWell Cross Medical Centre (1 Tomswood Hill, Ilford, Essex IG6 2HG and Southdene Surgery, The Shrubberies London E18 1BD) for further information on appointments call   on 0203 770 1888. 

This surgery is a member of The Health bridge Federation who are providing this service.

 

Zero Tolerance We do not accept any abusive or aggressive behaviour towards our staff.  In line with NHS guidelines the practice may remove a patient from the list for threatening or violent behaviour.

 

OUR MISSION STATEMENT

We are a forward thinking practice team who are united in providing comprehensive care to all our patients whilst continually improving the way that care is best delivered..”

(Site updated 26/08/2020)
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