Noticeboard

Try the New NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.  

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use www.patientaccess.com you can continue to use it. You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp
 
Out of area registration scheme
The out of area registration scheme launched by the government is voluntary and this practice has chosen to participate in this scheme. This means we are  able to register patients living outside our catchment area, however this is discretionary and may not be appropriate for all patients. Please speak to one of our receptionists for more information

Friends and Family https://www.mysurgeryoffice.co.uk/FriendsAndFamily/Surveys/TakeOurSurvey?surveyId=14110 feb 2020

Appointments

steth_pills_diaryAll appointments can be made in person, by telephone or online.

When booking an appointment our reception staff will need to ask you a few questions so they can direct you to the most appropriate healthcare professional – this may be a doctor or practice nurse. Please note you should only see a doctor for complex medical and psychological problems. Doctors will not routinely deal with:

  • Blood pressure checks
  • Asthma checks
  • Hormone replacement therapy
  • Cervical smears
  • Minor illness
  • Family planning/contraception follow up

 When booking an appointment you may choose which doctor to see, however this will be subject to the availability of that particular doctor.

Making the most of your Appointment

  • Plan what you want to say in advance
  • If you are worried or anxious about your appointment consider bringing a friend or relative who can remind you what you  wanted to ask the doctor and later help you remember what the doctor said
  • Remember, If you have a query it may not always be necessary to have an appointment. Reception can pas messages between the doctor and patient

Telephone Advice

We operate a telephone advice service during opening hours. When you call the surgery the reception staff will take your details and a doctor or the practice nurse will call you back.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Please text us on 07860 775 920.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website