Accessible Information Standard
Do you have a disability, impairment or sensory loss & need to receive information in a way you can easily understand?
Please see the documents below:
To request information in a specified format, please fill out the form below and bring it in to the Surgery:
Making health and social care information accessible - update summer 2016 - BSL video with subtitles
More information can be got from
Accessible Information Stanadards
We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate.
We want to know if we can support you to lipread or use a hearing aid or communication tool.
Website Accessibility Information
Our website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.
Customise settings in:
If you:Have problems seeing the screen
Find it difficult to use the mouse or keyboard
Need help with language or reading websites
We recommend you visit the BBC website:
My Web My Way, which provides advice on how to make your computer easier to use, whether you are a Windows, Mac or Linux user.
At the time of publishing, NHS England East East have no plans to provide a braille service to be available to public
YOU CAN ALSO ACCESS The Hospital Communication Book – v3 ON THE FOLLOWING LINK BY DOWNLOADING FROM THE LINK BELOWhttp://www.communicationpeople.co.uk/#home