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FAMILY AND FRIENDS SURVEY

Would you recommend this service to your friends and family? Please use link below to complete the survery.

This information will be very useful to the surgery:  https://www.mysurgeryoffice.co.uk/FriendsAndFamily/Surveys/TakeOurSurvey?surveyId=11079

Over 75yrs Health Check Survey: https://www.mysurgeryoffice.co.uk/psurvey.aspx?p=272387&a=F82082

 

Welcome to Ilford Lane Surgery

We at Ilford Lane Surgery aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses. With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Join in: We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after ywith the practice is available for anyone who lives within the practice boundary.  Registering: Is easy with online forms also available and appointment slots to suit most patients’ timetables. You’ll enjoy a confidential service in comfortable surroundings from a helpful and dedicated team.

Friends & Family Test (Survey)

Please help us to help you. To complete the Friends and Family Survey click on the Friend & Family Survey link in the noticeboard above.

Flu Vaccinations

If you are aged 65 or over or suffer from a long-term condition i.e. Asthma, Diabetes, Heart disease etc you are entitled to a free flu vaccination. We are also vaccinating all young children aged 2, 3 and 4 and all children who suffer with a long-term condition. Please telephone 020 8491 3310 to book your appointment.

Named GP Information

Last year as part of our contract we were asked to advise all of our patients aged 75 years and over who their Named G.P. was. This year we have been asked to give the same information to all patients aged under 75 years and we will advise you when you have contact with the practice. You can still see the G.P. of your choice subject to availability. For further Information click on Page 1(Named G.P.)

Need to see a GP in the evening or at the weekend?

You can now book an appointment for urgent conditions usually managed by GP's during the evening and weekend by directly calling 020 3770 1888.These clinics are NOT a walk in system and are NOT for ongoing chronic problems e.g heart disease, diabets etc. You will be seen by either a GP or nurse practitioner by appointment only.The nearest surgery hosting this service is at Southdene surgery near the roundabout in George Lane. Appointments are available 6:30pm-10:00pm Monday - Friday, 9:00am-5:00pm Saturday and 9:00am-1:00pm Sunday. This surgery is a member of The Healthbridge Federation who are providing this service.

Protected Learning Time

DUE TO ON-GOING TRAINING THE PRACTICE WILL BE CLOSED ON THE MORNING OF WEDNESDAY  13th April, 11th May, 15th June, 20th July, 14th September, 12th October, 16th November and 14th December  2016 . We WILL RE-OPEN AT 2:00PM. 

IF YOU NEED MEDICAL ATTENTION THAT CANNOT WAIT UNTIL WE OPEN.PLEASE TELEPHONE 0330 100 4471 

Accident & Emergency/Minor Ailments Scheme

We along with all local practices are looking at ways of reducing unnecessary visits to A&E as this service should only be used for accidents or an emergency that may be life threatening. Please click on the link to view or download an information leaflet  Accident and Emergencyleaflet  There is further information about the use of A&E and services you can access in your area. Please click here  for details. Pharmacies offer a Minor Ailments Service which could save you a trip to the doctor and the service is free. Please click on the link for more information and ailments that they cover and to view or download the leaflet 100309_Minor_ailments_leaflet.pdf

 Research:  What is Research?

Have you ever wondered how your doctor or nurse knows the best treatment to prescribe when you’re ill? The answer is simple – it’s all down to research studies which are designed to find ways to treat or prevent disease. The goal of research is to improve everyone’s knowledge about health and disease. Taking part in research may lead to new solutions to problems and thus improving health. Moreover, taking part in research may enable you to access new and innovative treatments before they’re available to others.  Ilford Lane Surgery is research active.  Taking part in research is “voluntary” and can be a rewarding experience.  In this surgery your nurse or doctor might ask you to take part in a clinical research study.   If you do not wish to take part it will not affect the care you receive.

Medical Students:  

We often have Medical Students sitting in with our GPs as part of their training.  If you would prefer them not to be there please inform your doctor when you go in for your consultation.

Access: Our premises have suitable access for disabled patients and are easily accessible for wheelchairs

Zero Tolerance We do not accept any abusive or aggresive behaviour towards our staff.  In line with NHS guidelines the practice may remove a patient from the list for threatening or violent behaviour.

(Site updated 19/05/2016)
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