We at Ilford Lane Surgery aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses. With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Join in: We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after ywith the practice is available for anyone who lives within the practice boundary. Registering: Is easy with online forms also available and appointment slots to suit most patients’ timetables. You’ll enjoy a confidential service in comfortable surroundings from a helpful and dedicated team.
Friends & Family Test (Survey)
Please help us to help you. To complete the Friends and Family Survey click on the Friend & Family Survey link in the noticeboard above.
If you are aged 65 or over or suffer from a long-term condition i.e. Asthma, Diabetes, Heart disease etc you are entitled to a free flu vaccination. We are also vaccinating all young children aged 2, 3 and 4 and all children who suffer with a long-term condition. Please telephone 020 8478 1366 to book your appointment.
Named GP Information
Last year as part of our contract we were asked to advise all of our patients aged 75 years and over who their Named G.P. was. This year we have been asked to give the same information to all patients aged under 75 years and we will advise you when you have contact with the practice. You can still see the G.P. of your choice subject to availability. For further Information click on Page 1(Named G.P.)
Need to see a GP in the evening or at the weekend?
You can now book an appointment for urgent conditions usually managed by GP's during the evening and weekend by directly calling 020 3770 1888. The appointments line is open 2-9pm Mon - Fri and 9am -6pm Saturday, Sunday and bank holidays (Outside of the hours please call 111)These clinics are NOT a walk in system and are NOT for on-going chronic problems e.g heart disease, diabetes etc. You will be seen by either a GP or nurse practitioner by appointment only. The nearest surgery hosting this service is at Newbury Group Practice (40 Perrymans Farm Road Ilford IG2 7LE). . There other two Redbridge Centres are FullWell Cross Medical Centre (1 Tomswood Hill, Ilford, Essex IG6 2HG and Southdene Surgery, The Shrubberies London E18 1BD) for further information on appointments call on 0203 770 1888.
This surgery is a member of The Health bridge Federation who are providing this service.
Protected Learning Time
DUE TO ON-GOING TRAINING THE PRACTICE WILL BE CLOSED ON THE MORNING OF WEDNESDAY , 13th December 2017 and 17th January 2018. We WILL RE-OPEN AT 2:00PM. IF YOU NEED MEDICAL ATTENTION THAT CANNOT WAIT UNTIL WE OPEN.PLEASE TELEPHONE 0330 100 4471
Accident & Emergency/Minor Ailments Scheme
We along with all local practices are looking at ways of reducing unnecessary visits to A&E as this service should only be used for accidents or an emergency that may be life threatening. Please click on the link to view or download an information leaflet Accident and Emergencyleaflet There is further information about the use of A&E and services you can access in your area. Please click here for details. Pharmacies offer a Minor Ailments Service which could save you a trip to the doctor and the service is free. Please click on the link for more information and ailments that they cover and to view or download the leaflet 100309_Minor_ailments_leaflet.pdf
Research: What is Research?
Have you ever wondered how your doctor or nurse knows the best treatment to prescribe when you’re ill? The answer is simple – it’s all down to research studies which are designed to find ways to treat or prevent disease. The goal of research is to improve everyone’s knowledge about health and disease. Taking part in research may lead to new solutions to problems and thus improving health. Moreover, taking part in research may enable you to access new and innovative treatments before they’re available to others. Ilford Lane Surgery is research active. Taking part in research is “voluntary” and can be a rewarding experience. In this surgery your nurse or doctor might ask you to take part in a clinical research study. If you do not wish to take part it will not affect the care you receive.
Access: Our premises have suitable access for disabled patients and are easily accessible for wheelchairs
Zero Tolerance We do not accept any abusive or aggresive behaviour towards our staff. In line with NHS guidelines the practice may remove a patient from the list for threatening or violent behaviour.
OUR MISSION STATEMENT
We are a forward thinking practice team who are united in providing comprehensive care to all our patients whilst continually improving the way that care is best delivered..”
(Site updated 07/12/2017)